Plot Synopsis

To the devoted caregivers of the Community Memorial Hospital NICU, every heartbeat is a precious gift, and every family whose baby they care for is like their own. So when, in the midst of planning the department's annual Christmas party, nurse Jenny Miller, finds out that her mentor, and the NICU's very heart and soul, head nurse Alice Shelby, is being forced into early retirement as part of a cost-cutting plan initiated by the new CFO, Matt Crawford. Jenny sets out to make Matt see that hospital is more than simply "a business," as he calls it. To honor Alice's service, the staff decides to make the annual Christmas party a farewell fete for Alice. And, despite his corporate stance on cutting costs, even Matt joins in making it a Christmas extravaganza to remember. Matt's underlying humanity is not lost on Jenny, nor are his efforts to make their relationship more than strictly professional. On the day of the party, Jenny learns that Alice has injured her ankle and has decided not to attend. But with help from a couple of persistent staff members, she is transported to the party, where she is met with an outpouring of love and gratitude. But the biggest surprise is when Matt makes the announcement that he will not cut jobs, including Alice's. His new plan not only brings the happy crowd to its feet, but also Jenny into his waiting arms.